Alternative academic Calendar By KVS RO Jabalpur
Question Bank By KVS RO Jabalpur
Part – A: Principles and Functions of Management
Unit – 1: Nature and Significance of Management
- Management-concept, objectives, and importance
- Concept includes meaning and features. [Video by Dr. Rupa KV Jayant Colliery]
- Management as Science, Art, and Profession.
- Levels of Management
- Management functions-planning, organizing, staffing, directing and controlling
- Coordination- concept, and importance
- Online test by Dr. Rupa KV Jayant Colliery
Unit – 2: Principles of Management
- Principles of Management- concept, and significance
- Fayol’s principles of management [Test by Dr. Rupa KV Jayant Colliery]
- Taylor’s Scientific management- principles and techniques
Unit – 3: Business Environment
- Business Environment- concept and importance
- Dimensions of Business Environment Economic, Social, Technological, Political and Legal
- Demonetization – concept, and features
- Impact of Government policy changes on business with special reference to liberalization, privatization, and globalization in India
Unit – 4: Planning
- Planning process
- Single use and standing plans. Objectives, Strategy, Policy
- Procedure, method Rule, budget and Programme
Unit – 5: Organising
- Concept and importance
- Organising Process
- Delegation: concept, elements, and importance
- Decentralization: concept and importance
Unit – 6 : Staffing
- Concept and importance of staffing
- Staffing as a part of Human Resource Management concept
- Staffing process
- Recruitment process
- Selection- process
- Training and Development- Concept and importance, Methods of training- on the job and off the job – vestibule training,
- apprenticeship training and internship training.
Unit – 7 : Directing
- Concept and importance
- Elements of Directing
- Supervision –concept, the function of a supervisor
- Motivation-concept, Maslow’s hierarchy of needs, Financial and non-financial incentives
- Leadership- concept, styles- authoritative, democratic and laissez faire
- Communication- concept, formal and informal communication; barriers to effective communication, how to overcome the barriers
Unit – 8: Controlling
- Concept and importance
- Relationship between planning and controlling
- Steps in the process of control
Part – B: Business Finance and Marketing
Unit – 9: Financial Management
- Concept, role, and objectives of Financial Management
- Financial decisions: investment, financing
- dividend- Meaning and factors affecting
- Financial Planning- concept and importance.
- Capital Structure- Concept
- Fixed and Working Capital- Concept and factors affecting their requirements.
Unit – 10: Financial Markets
- Financial Markets: Concept, Functions, and types
- Money market and its instruments
- Capital market and its types (primary and secondary),
- methods of floatation in the primary market
- Stock Exchange- Functions and trading procedure
- Securities and Exchange Board of India (SEBI) – objectives and functions
Unit – 11: Marketing Management
- Selling and Marketing- Concept
- Marketing Management- Concept
- Marketing Functions
- Marketing management philosophies
- Marketing Mix – Concept and elements
- Product – branding, labeling, and packaging – Concept
- Price- Concept, Factors determining the price
- Physical Distribution – concept and components,
- channels of distribution: types, choice of channels.
- Promotion – Concept, and elements; advertising concept, role,
- objections against advertising,
- personal selling concept and qualities of a good salesman,
- sales promotion- concept and techniques, public relations- concept and role
Unit – 12: Consumer Protection
- Concept and importance of consumer protection
- Consumer Protection Act 1986: Meaning of consumer Rights and responsibilities of consumers
- Who can file a complaint against whom?
- Redressal machinery Remedies available
- Consumer awareness- Role of consumer organizations and Non-Governmental Organizations (NGOs)